The Buchanan County Department of Social Services is one of 124 Local Departments of Social Services in Virginia. The Department of Social Services is a locally administered, state-supervised system that provides a variety of medical, food, income maintenance, and social service programs supported by federal, state, and local funds.

Consumers include those receiving public assistance as well as other individuals and families in need of services. Eligibility criteria for most programs are based on universal access or household size, income, and resources of the household.

Normal office hours are from 8:00 a.m. until 4:30 p.m., Monday - Friday. Services can be accessed through the receptionist who will refer requests to the program area designated.

Emergency services such as Child Protective or Adult Protective Services may be accessed after normal office hours by calling the Sheriff's office at 276-935-2313. Child and Adult Protective Service complaints may also be made to a Richmond Virginia Hotline, telephone 1-800-552-7096.