Buchanan County Department of Social Services offers a variety of service programs to meet the needs of the county's citizens. These services are designed to meet on-going or emergency needs and are provided to families and children as well as the elderly or disabled adults. Some services are based on income or other financial considerations but many are available regardless of income.
Services are available to families or individuals who do not already have a caseworker at the agency and have a service need. Many of these needs are of an emergency nature such as housing due to eviction, utility disconnect, or a medical need (such as medicine). The intake worker assesses the family or individual's needs and identifies available community resources. Some of these needs can be meet directly while others are handled through information and referral.
Service Programs include:
Emergency Assistance (E.A)
Eligible low-income households receive federal assistance with their home heating bills. Faulty or hazardous heating systems may also be repaired in households eligible for fuel assistance.
General Relief (G.R)
This state/local financed program provides limited assistance through vendor payments for burial of the indigent only.
Refugee Resettlement Program
This federal program provides medical and cash assistance through the Department of Social Services to eligible refugees who settle in Buchanan County, Virginia. Very few refugees have settled in Southwest Virginia. Most refugees in the Commonwealth of Virginia reside in Tidewater and Northern Virginia.
The agency utilizes volunteers and student interns to provide assistance to staff in various projects and casework activity.
Program Abuse & Fraud
If you are aware of anyone committing program abuse or fraud and wish to report it to the Fraud Investigator you may call Lora Scott at 276-935-8106 Ext 227. You will not have to give your name.